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Effective Date: 12 June, 2024

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products.

1. Information We Collect

Personal Information: When you purchase products, contact us, or sign up for our newsletter, we may collect personal information such as your name, email address, phone number, shipping address, and payment information.

Non-Personal Information: We may also collect non-personal information such as your browser type, device information, IP address, and browsing habits to improve our website’s functionality and user experience.

2. How We Use Your Information

To Provide Products and Services: We use your personal information to process orders, deliver products, provide customer service, and communicate with you about your purchases and inquiries.

Marketing: With your consent, we may use your contact information to send you promotional materials and newsletters. You can opt out of these communications at any time.

Improvement: We use non-personal information to analyze website performance, understand user behavior, and improve our products and services.

3. Sharing Your Information

Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products. These service providers are contractually obligated to protect your information and use it solely for the services they provide.

Legal Compliance: We may disclose your information if required by law or in response to a valid legal request.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

4. Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Access and Correction: You have the right to access and correct your personal information held by us. Please contact us to update or correct any information.

Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

Data Deletion: You may request the deletion of your personal information by contacting us. We will comply with your request unless we are required to retain certain information for legal or business purposes.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can set your browser to refuse cookies, but some website features may not function properly.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with the effective date. Your continued use of our website after the changes indicates your acceptance of the new policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: biobaxsolutions.com
Phone: +91-7893102345
Address: The Neighbourhood, Villa 20, Gundlapochampally, Hyderabad 500104, Telangana, INDIA.

Thank you for trusting us with your personal information.

Biobax Solutions, established in 2015 in Hyderabad, India, supplies quality probiotic strains for Aqua, Poultry, and Veterinary products domestically and internationally, with a dedicated research team for product improvement and third-party branding.

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